Privacy Policy

Last updated: July 20, 2023

General

DROP-SHIPPING.AI LTD. (“Drop-Shipping.AI”) PROVIDES A LEADING ALL-IN-ONE DROPSHIPPING TOOL FOR ECOMMERCE SELLERS (THE "SERVICES"). ANY REFERENCE TO THE SERVICES HEREIN SHALL INCLUDE ANY AND ALL SERVICES, TOOLS, PLATFORMS, WEBSITES OR APPS WHICH MAY BE OFFERED BY DROP-SHIPPING.AI FROM TIME TO TIME, THROUGH MOBILE, DESKTOP OR OTHERWISE, AND INCLUDING UPDATES, UPGRADES, FIXES, PATCHES, APIS OR ANY OTHER SOFTWARE WHICH DROP-SHIPPING.AI MAY MAKE AVAILABLE FROM TIME TO TIME (COLLECTIVELY, “SOFTWARE”). In this Privacy Policy, “Drop-Shipping.AI” refers to Drop-Shipping.AI and its affiliates, which shall mean subsidiaries, parent companies, joint ventures, and other entities under common ownership or other related companies. Drop-Shipping.AI takes its clients' privacy very seriously and is committed to protecting its clients' information in compliance with all applicable laws and regulations. This Privacy Policy has been created to inform you about how we collect, receive, store, use, share, and disclose the information you provide in connection with the use of the Services or Software. By accessing or using the Services or the Software, you are deemed to have accepted this Privacy Policy, including, without limitation, the collection or receipt, disclosure, storage, and use of your information as outlined in this Privacy Policy. If you do not agree to any provision in this Privacy Policy, please stop using the Services immediately. We may amend this Privacy Policy from time to time without providing notice to you, and you are encouraged to check this Privacy Policy frequently to ensure that you are familiar with the most updated version. Your continued use of the Services indicates your consent to the most updated version of this Privacy Policy, and you shall not have any claims against Drop-Shipping.AI in that respect. Please note that we will not share or disclose any of your personal information or other identifiable (by itself or together with additional information) information protected under applicable privacy laws and regulations (including, without limitation, the GDPR (respectively, the ”GDPR”, and “PI”) with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by "opting in" to any suggestions or services we may suggest or provide from time to time. For the purposes of the GDPR, Drop-Shipping.AI might be a data controller (i.e., the company that is responsible for, and controls the processing of your PI) for certain uses of your PI and a data processor for other uses, as applicable. This Privacy Policy is subject to our Terms of Use, which can be found at: https://www.drop-shipping.ai/terms-of-service/ Any breach of this Privacy Policy shall also constitute a breach of our Terms of Use (and vice versa) and may result in the termination of your account, without derogating from any other remedy available to us under applicable law or any agreement between us.

The Collection or Receipt of Your Personal Information (and other information)

Drop-Shipping.AI only collects or receives Personal Information (PI) to the extent necessary to fulfill the functions and activities of the Services or to enhance the Software. If you access the Services or the Software through a third-party platform (e.g., a social platform or any other platform), we may receive certain PI about you from such platforms. The following PI may be collected or received directly from you or from third parties: (i) your username(s) and password; (ii) contact details such as your email, phone number (including mobile), and physical address, which you have provided or we have collected in accordance with this Privacy Policy; (iii) location data; (iv) gender; (v) age and date of birth; and (vi) payment information. Additionally, we may collect or receive certain information about your activities on connected third-party applications or through your use of the Services or the Software, as well as other publicly available information. Information may also be collected or received through your use of the Services, such as your interactions in clients' forums, posting comments, sending private messages or invitations to other clients, and engaging in chats. When you make payments to us in accordance with our payment and billing policies, we may receive certain billing and payment information. We collect and store information about your activity on our Services, including transactional data, purchases and sales, returns, feedback, reviews, engagements with third parties, and other relevant information. Additionally, we may utilize various tracking technologies to collect or receive technical information, including: (i) the type of device you are using; (ii) the type of operating system, version, and platform type; (iii) your mobile device's identifiers and related information; (iv) your browser type and language; (v) referring/exit pages, URL, etc.; and (vi) pages viewed and other browsing-related details. The information mentioned above may be collected or received directly or through our third-party suppliers, in accordance with the applicable engagement terms with such suppliers and subject to relevant laws and regulations.

Transfer of Information Internationally

When you use the Services or the Software, your Personal Information (PI) may be transferred to other countries, including outside the United States, or received into the United States from other countries. We may store clients' PI on servers located in the United States or other countries, and we reserve the right to change such storage arrangements from time to time. When transferring your PI from one country to another, we will take commercially reasonable steps to ensure that your PI is handled in a secure and lawful manner, and in accordance with the principles described in this Privacy Policy. It's important to note that laws and regulations can vary significantly from one jurisdiction to another. Therefore, the privacy laws applicable to the locations where your PI is transferred, stored, used, or processed may differ from the privacy laws in your current place of residence or the location where your PI is currently situated. If you reside in a jurisdiction where your consent is required for the transfer of your PI to another jurisdiction, you hereby provide us with your explicit and unambiguous consent for such transfer, enabling us to provide you with our Services or Software.

Use of Cookies

A cookie, a small data file stored on your computer or mobile device, may be sent to your device when you access the Services or Software. The information contained in a cookie can be linked to Personal Information (PI) for various purposes, including improving the quality of the Services or Software, enhancing interest-based recommendations, and facilitating a more user-friendly experience for our clients. Third-party advertisers on the Services or Software may also use, place, or read cookies or other technologies on your browser, subject to their own policies. You have the option to disable cookies at any time by adjusting your web browser settings to stop accepting cookies, prompt you before accepting cookies from visited websites, or limit the types of cookies allowed. However, please note that disabling cookies may restrict your access to certain features of the Services or Software. Drop-Shipping.AI, along with its third-party service providers or partners, may also utilize other similar technologies, including but not limited to: (i) Web beacons: These enable us to track page visits or determine if a specific email was opened. (ii) Pixels: These allow us or our advertising partners to improve ad targeting by excluding our clients from specific promotional messages, identifying the source of new installations, or delivering advertisements to our clients on other websites.

How We Use and Share or disclose Your PI

Drop-Shipping.AI may collect, receive, and store your information for various purposes, which include: (i) Creating accounts and enabling access to the Services or the Software. (ii) Improving, optimizing, and personalizing the Services or the Software. (iii) Identifying and suggesting connections with other clients. (iv) Enabling clients to communicate with each other. (v) Providing technical support to our clients. (vi) Safeguarding the safety and rights of our clients. (vii) Protecting our rights and enforcing this Privacy Policy and our Terms of Use. (viii) Preventing fraud or potentially illegal activities. (ix) Managing and delivering contextual and behavioral advertising. (x) Notifying our clients of new products, Services, or Software, updates, or other offers. (xi) Complying with our legal obligations, resolving disputes, and other related purposes.

Third-Party Advertising

Drop-Shipping.AI does not actively share or disclose Personal Information (PI) with third-party advertisers for their direct marketing purposes unless you provide your consent. However, when advertisers place ads in the Services, they may collect certain performance data (e.g., number of clicks on advertisements), aggregated or de-identified information about clients, and certain technical details. We may use your provided email and contact information to approach you with direct marketing offers, including new products or services from us or our business partners. If you wish to opt out of such marketing communications, you can reply accordingly to messages or let us know through this email: [email protected]. The information collected or received as mentioned above may be used to measure ad effectiveness, offer targeted advertising, or perform web analytics. Advertisers may gather or receive this information through tracking technologies like cookies and web beacons (see above). If you prefer not to receive tailored advertisements from third parties, please follow the instructions below.

Third-Party Services Providers

Drop-Shipping.AI may share or disclose information with third-party suppliers and partners to carry out Services on our behalf. These services include processing payments, analyzing data, email delivery, hosting services, customer support, and assisting in our marketing efforts. We ensure that such third parties maintain the confidentiality of the shared information and utilize it solely for providing Services on our behalf.

Other Cases in Which We May Share or disclose Your Information

Drop-Shipping.AI may also share or disclose your information in the following circumstances: (i) In response to lawful requests by public authorities, such as meeting national security or law enforcement requirements, or complying with legal processes, such as court orders, search warrants, or subpoenas. (ii) To comply with any applicable laws or regulations. (iii) If we suspect that the Services are being used for criminal activities, we may report such activities or share information with other companies and organizations for fraud protection, credit risk reduction, and other security measures. (iv) In emergency situations where there is a threat to your health, safety, or the public at large. (v) To protect the rights or property of Drop-Shipping.AI and other relevant third parties, including enforcing our Terms of Use.

Accessing and Managing Your Information

Under applicable data protection laws and regulations, including the GDPR, you have the following rights in relation to your Personal Information (PI): (i) The right to access your PI and receive a copy of the information we hold about you. This includes obtaining information on whether we process your PI and specific details about any such processing. (ii) The right to rectify (amend) your PI if it is inaccurate or incomplete. You can request corrections to be made. (iii) The right to request the deletion of your PI, provided that the relevant grounds for such actions apply and no exclusions under applicable law are applicable. (iv) The right to restrict the processing of your PI, provided that the relevant grounds for such actions apply and no exclusions under applicable law are applicable. (v) The right to lodge a complaint with a supervising authority if you believe that we are not handling your PI in compliance with data protection laws. (vi) The right to withdraw your consent to the processing of your PI. To exercise any of these rights in relation to your PI, you can send a written notice to us at: [email protected].

How We Protect Your Information

Drop-Shipping.AI has implemented reasonable technical and organizational measures to safeguard your information against accidental loss and unauthorized access. We strive to take necessary precautions to protect our Services and Software from potential security breaches. However, it is important to note that no website or Internet transmission is entirely secure, and Drop-Shipping.AI cannot provide an absolute guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.

Minors under 18

Without diminishing the significance of our previous statements, Drop-Shipping.AI does not engage in the sale of personal information (PI) belonging to individuals known to be under the age of 18. We are committed to complying with all relevant laws and regulations concerning minors, including, but not limited to, the United States’ Children’s Online Privacy Protection Act. If you are a parent or guardian and discover that your child has provided PI to Drop-Shipping.AI, we will take reasonable steps to delete this information from our database upon your request. To initiate the deletion of your child’s information, please send an email to [email protected].

Changes to this Privacy Policy

Drop-Shipping.AI reserves the right to make modifications to this Privacy Policy at its sole discretion. In the event that substantial changes are made to this Privacy Policy, we will notify you and other clients by posting a notice on our website or sending an email to the address we have on record for you before the changes take effect. Otherwise, we may simply replace this Privacy Policy with an updated version on our website. For any inquiries, comments, or concerns regarding this Privacy Policy or any other matter (including, but not limited to, the exercise of your rights concerning the management of your PI), please reach out to us at: [email protected].